Free Shipping Australia wide on orders over $150. *Excludes framed artwork.
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$10 Flat Shipping Rate within Australia.
Free Shipping applied to orders over $150 (within Australia).

Pick is up available from 89B Goodwood Rd, Goodwood. Select PICK UP option at the checkout. You will be sent an email when your order is ready to collect.

We ship worldwide. Excess shipping charges will apply at the checkout. Our International shipping charges do not include possible taxes and charges imposed by the country of origin or destination.  The responsibility of costs incurred for any customs duties, foreign taxes or other fees rest solely with the customer.


If you are unhappy with your purchase you have 30 days to return or exchange. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To complete your return or exchange, we require a receipt or proof of purchase.

To be eligible for a return or exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Where shipping costs have been applied, we will refund the postage fee.

Please contact us ASAP with your order number and your reason for returning or exchanging. 

Non-refundable items:

  • Gift cards
  • Downloadable software products

Refunds (if applicable):

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed within 2 - 3 business days.

Late or missing refunds (if applicable):

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at

Sale items:

Unfortunately sale items can not be refunded.


We will replace items if they are defective or damaged. If you need to exchange an item email ASAP with your order number.


To return your product, you should mail your product to:
Ettie Ink
89B Goodwood Rd
South Australia AU 5034

You will be responsible for paying for your own shipping costs for returning your item. Free shipping will apply if you are exchanging your item.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Please consider using a trackable shipping service. Unfortunately, we can not be responsible for items lost or delayed during the returns process.